SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of violentis.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of violentis.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
When I decided to upgrade my home office setup, I knew that a quality webcam was going to be an essential part of it. After doing some research, I came across this 2K webcam with a built-in microphone and thought it would fit the bill perfectly. And boy, did it deliver! From the moment I plugged in this device, everything just clicked into place. The video clarity is outstanding - crisp and sharp images even in less than ideal lighting conditions. But what surprised me most was the sound quality from the built-in microphone; it's clear as day without any annoying echoes or background noise often found with other webcams. It’s been an absolute pleasure using this for all my conference calls and virtual meetings – everyone comments on how professional my setup looks now! If you're considering investing in a new webcam for work or personal use, look no further than this one – you won't regret your decision.
👍 This webcam is just perfect! The 2K resolution makes my video calls so clear, and the built-in microphone picks up every word. Highly recommended!
No more blurry conference calls thanks to this webcam! And the mic? Crystal clear sound all day long.
Impressive.
😊 My family says they can see me in HD during our chats now. They also hear me loud and clear with no echo or background noise.
i'm really happy with this purchase, great value for money considering its features 👌
Superb.
this little device has made my life easier, i love how well it captures light even in dark rooms 🙌
It's not often you find such high-quality tech at an affordable price point. A+ on both video quality and audio clarity.
Absolutely love this gadget!
I was skeptical about buying a 2K webcam but boy am I glad I did. Picture-perfect clarity & phenomenal audio pickup!
recommend
The microphone in this thing is amazing, people tell me they can hear every single word clearly when we're on call 🎤👏
Never thought that upgrading my old cam would make such a difference – truly impressed by its performance!
Satisfactory.
It's hard to believe how good this webcam is until you actually use it. The 2K resolution and the microphone are just perfect.
ok
I was pleasantly surprised by the quality of this product. It's been a great addition to my work-from-home setup!
Excellent.
Just got mine in the mail today, set it up in minutes and I'm already loving it! Great video quality, even better audio.
recommend
this webcam has exceeded all my expectations - from its design right down to performance 👍
Super.
The 2K clarity on this thing is something else! And don't get me started on the built-in mic – pure gold 🌟
cool